Frequently Asked Questions
Everything you need to know about shopping with TECO
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
Which payment methods do you accept?
TECO accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all TECO products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we allow changes or cancellations within 60 minutes of purchase. Please contact our customer service team immediately for assistance.